Privacy Policy

Last Updated: August 15, 2026

At Ceromata, we value the privacy and security of our customers. This Privacy Notice explains how we collect, use, process, and protect personal information when you browse our website, purchase our cute decorative accessories, keychains, charms, and other hanging accessories, or otherwise interact with our online services.

1. Information We Collect

To operate our store and provide our services, we may collect several categories of personal information:

  • Information You Provide: When you place an order, create an account, or contact us, we may collect information such as your name, shipping address, billing address, email address, and telephone number.
  • Payment Information: Payments are processed through third-party payment service providers. Ceromata does not directly retain complete payment card numbers or security codes such as CVV information within its own systems.
  • Automatically Collected Information: When you use our website, certain technical and usage information may be collected automatically, including IP address, browser type, device information, referring pages, and information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect for legitimate business and operational purposes, including:

  • Order Processing: To process purchases, arrange delivery of your decorative accessories, facilitate payment transactions, and provide order and shipment updates.
  • Website Improvement: To understand how visitors use our website and improve navigation, product presentation, functionality, and overall shopping experience.
  • Customer Communications: To provide order confirmations, shipping notifications, customer support responses, and, where permitted or consented to, promotional or marketing communications.
  • Fraud Prevention and Security: To detect suspicious activity, reduce fraud, protect transactions, and maintain the security of our website and services.

3. How We Protect Personal Information

  • Secure Transmission: We use appropriate security technologies, including SSL or similar encryption methods, to help protect information transmitted through our website.
  • Access Controls: Personal information is accessible only to authorized employees, contractors, and service providers who require access for legitimate operational purposes and are subject to appropriate confidentiality requirements.
  • Payment Security: Payment transactions are handled by external payment processors that are expected to maintain relevant industry security standards, including PCI-DSS requirements where applicable.

4. Service Providers, Analytics & Advertising

Ceromata does not sell personal information directly in exchange for monetary payment. We may, however, disclose certain information to service providers, analytics companies, and advertising partners when necessary to operate, improve, measure, and promote our services.

  • Analytics and Advertising Providers: These partners may help us understand website performance, measure advertising effectiveness, deliver relevant advertisements, and analyze customer interactions. Their use of information may also be subject to their own privacy policies.
  • AppLovin: May be used in connection with advertising, campaign attribution, performance measurement, and conversion tracking.
  • Meta Platforms: May support social media functionality, digital advertising, audience measurement, and campaign analysis.
  • Google Services: May be used for analytics, advertising, search-related services, traffic measurement, and other website or marketing functions.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies for purposes such as:

  • Remembering products placed in your shopping cart.
  • Understanding website traffic, usage patterns, and customer interactions.
  • Supporting advertising, analytics, conversion measurement, and related digital marketing activities.

Note: Most browsers and devices allow you to control or disable certain cookies through their settings. Restricting cookies may affect the availability or performance of some website features.

6. Children's Privacy

Ceromata's website and products are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that personal information from a child has been collected in circumstances where such collection is not permitted, we will take reasonable steps to remove that information in accordance with applicable law.

7. California Online Privacy Protection Act (CalOPPA)

Where applicable, Ceromata seeks to maintain transparent privacy practices regarding the collection and use of personal information:

  • Visitors may access certain areas of our website without creating an account.
  • Our Privacy Notice is made available through an accessible link on our website.
  • Where supported and required by applicable law, relevant browser privacy preferences may be taken into consideration.

8. European Privacy Rights (GDPR)

If you are located in the European Economic Area or another jurisdiction that provides similar privacy protections, you may have certain rights concerning your personal information. Depending on applicable law, these rights may include requesting access to, correction of, deletion of, or restriction of processing of your personal information, as well as other legally available rights.

To submit an applicable privacy request, please contact us at support@ceromata.com.

9. California Privacy Rights (CCPA/CPRA)

California residents may have certain rights regarding personal information under applicable California privacy laws, including:

  • Right to Know: You may have the right to request information about the categories or specific pieces of personal information we have collected, used, or disclosed, subject to applicable exceptions.
  • Right to Opt Out: While Ceromata does not sell personal information directly for monetary compensation, some disclosures involving advertising or analytics partners may be considered a "sale" or "sharing" under California law. Where applicable, you may have the right to opt out of such activities.

10. Security Incident Procedures

If a security incident affects personal information, Ceromata will take reasonable and appropriate steps consistent with applicable data protection and breach notification laws.

  • Individuals affected by an incident will be notified when required by applicable law.
  • Additional notices or security-related information may be provided through our website or other appropriate communication channels when necessary or legally required.

11. Marketing Email Practices

We aim to manage promotional email communications responsibly and in accordance with applicable marketing and anti-spam requirements:

  • Marketing communications are intended to use accurate and non-misleading subject lines.
  • Promotional emails provide an accessible method for opting out of future marketing communications.
  • Valid unsubscribe requests are processed in accordance with applicable requirements.

12. Contact Information

If you have questions about this Privacy Notice or our handling of personal information, please contact us using the information below:

  • Brand Name: ceromata
  • Operating Company: Akraciet INC
  • Business Address: 1330 N Downing St 
    Denver CO 80218 
    US
  • Support Email: support@ceromata.com
  • Customer Service Phone: +1 641-752-4241