Contact Us

Thank you for visiting Ceromata. We are committed to providing attentive customer service that reflects the quality, creativity, and playful character of our cute decorative accessories. Whether you would like to learn more about our keychains, decorative charms, or other charming hanging accessories, our customer support team is available to provide clear and helpful assistance.

For questions regarding your order, delivery status, tracking information, product details, returns, or potential business cooperation, please reach out to us through the official contact channels listed below.

Digital Communications

• Customer Support Email: support@ceromata.com
• Response Time: Our customer service team carefully reviews each inquiry and aims to provide a complete response within 24 to 48 business hours. To help us locate your order more efficiently, please include your Order ID in the subject line or message whenever your inquiry relates to an existing purchase.

Telephone Support

• Customer Service Hotline: +1 641-752-4241
• Service Hours: Monday through Friday, from 9:00 AM to 6:00 PM.
• Notice: Standard telephone, network, or carrier charges may apply depending on your service provider.

Corporate Information

• Operating Company: Akraciet INC
• Registered Address: 1330 N Downing St 
  Denver CO 80218 
  US